Privacy Policy

Bath Atelier, a brand operated by The Atelier & Co. LLC ("Bath Atelier," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit bathatelier.com or purchase from us.

1. Information We Collect

• Account & order information: name, shipping and billing address, email, phone number, order history
• Payment information: processed securely through our payment processors; we do not store full credit card numbers
• Customer service correspondence: emails, photos, and documents you send when contacting us
• Device & usage data: IP address, browser type, operating system, pages viewed
• Cookies and similar technologies (see Section 5)

2. How We Use Your Information

• Process and fulfill your orders, including shipping, returns, and warranty claims
• Communicate with you about your order and customer service inquiries
• Send marketing emails (only if you have opted in; unsubscribe at any time)
• Improve our products, Site, and customer experience
• Detect and prevent fraud and unlawful activity
• Comply with legal obligations

3. How We Share Your Information

Bath Atelier does not sell your personal information. We share information only with:

• Service providers who help us operate the business (payment processors, shipping carriers, email platforms, analytics)
• Product suppliers and manufacturers to fulfill orders or process warranty claims
• Legal and regulatory authorities when required by law
• Successors in connection with a merger, acquisition, or sale of our business

4. Data Retention

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Cookies

We use cookies to keep you signed in, remember your cart, understand how visitors use the Site, and measure marketing effectiveness. You can manage cookie preferences through your browser settings.

6. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to opt out of targeted advertising. To exercise these rights, email customerservice@bathatelier.com.

California residents: Bath Atelier does not sell personal information. European residents: processing is based on contract performance, consent, legitimate interests, or legal obligations.

7. Contact Us

Bath Atelier (a brand of The Atelier & Co. LLC)

Email: customerservice@bathatelier.com

Phone: (713) 487-8698