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HomePoliciesLimited Warranty

Limited Warranty

Bath Atelier products are covered by a manufacturer's limited warranty. Warranty terms vary by product and vendor.

Where to Find Your Warranty

  • The specific warranty period and coverage for each product is listed on its individual product page.
  • If no warranty is specified on the product page, the default coverage is a 1-year limited warranty from the date of delivery against manufacturing defects under normal residential use.

Coverage

  • Extends to the original purchaser only and is non-transferable.
  • Covers manufacturing defects in materials and workmanship under normal residential use.
  • Begins on the date of delivery.

What Is NOT Covered

  • Damage from improper installation or non-compliance with manufacturer instructions
  • Damage from harsh cleaners, abrasives, bleach, acetone, or other chemicals
  • Heat damage to any surface or finish
  • Hard-water mineral buildup, scale damage, or clogs
  • Normal wear: minor scratches, finish patina, gradual loss of gloss
  • Natural variation in wood, stone, resin, or ceramic materials
  • Commercial or non-residential use
  • Labor for removal, reinstallation, plumbing, or electrical service
  • Cosmetic damage reported after the 7-day delivery inspection window
  • Damage caused by accidents, misuse, or acts of nature

How to File a Warranty Claim

Email customerservice@bathatelier.com with:

  • Order number and date of purchase
  • Photos and a description of the issue
  • Proof of professional installation if requested

We respond within 3 business days. Approved claims are resolved through repair, part replacement, or product replacement at our discretion.

Installation Requirements

All products must be installed by a qualified professional in accordance with the manufacturer's instructions and applicable local codes. Damage caused by non-compliant installation is not covered under warranty.

Last updated: April 2026